Toys'R'Us, Inc. Distribution Center (DC) Department Manager- 2nd Shift in Midlothian, Texas

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description

The DC Manager is directly responsible for coordinating the processing of merchandise through the Distribution Center that aid the organization in delivering outstanding service to customers. They directly contribute to the profitability of the Company by maximizing the efficiency of Distribution Center operations. Provides guidance to direct reports on all aspects of their career with Toys R Us through frequent feedback, coaching and performance management. This is a 2nd shift opening with a start time between 2:30pm and 4:30pm, depending on business needs.

Key Responsibilities

  • Leads department in a technical, fast paced, deadline driven environment.

  • Develop, lead, and implement strategic and tactical objectives supporting DC goals, budget, and customer service initiatives.

  • Troubleshoot operational issues and take corrective action to ensure standards, budgets, and service levels are met.

  • Implement best practices and performance standards to drive Key Performance Indicators (KPIs).

  • Provide leadership and maintain a department-wide team attitude environment.

  • Leverage data and resources to identify operational opportunities.

  • Ensure effective cross-functional communication occurs to resolve issues and accomplish goals.

  • Modifies and communicates shifts in plans, goals, actions, or priorities to deal with changing situations and acts as a change agent.

  • Communicates developmental opportunities for direct reports in regards to training, performance management, employee motivation, and leadership skills.


  • Bachelor’s degree or equivalent experience in related field preferred.

  • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Access).

  • Experience with Labor production systems.

  • Solid analytical abilities.

  • Must be a self-starter and be able to successfully execute initiatives with some guidance and accomplish stated goals.

  • Must have a minimum of five (5) years of experience managing others in a high volume automated distribution environment. Retail distribution experience is a plus.

  • Broad working knowledge of DC processes and operations. Thorough knowledge of RF Scanner and WMS systems functionality.

  • Effective oral and written communication skills.

  • Must have experience in training, developing and providing direction to staff.

  • Must be able to work effectively as part of a leadership team.

  • Demonstrated leadership, decision making, and problem solving skills

  • Ability to build relationships at various levels and influence decisions.

  • Experience with conveyors, sortation systems, light directed technology, and carousels is preferred.

  • Experience with and heavy piece pick volume preferred.

  • Work additional hours and/or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.

  • Significant walking, bending, standing.

  • Climbing stairs.

  • Occasionally lifting up to 50 lbs.

  • Normal office demands.

Toys"R"Us is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Toys“R”Us recognizes that its team members are its greatest asset and is committed to developing high-performing, highly engaged and diverse talent. The company offers various employment opportunities, ranging from internships to top management positions at the company’s Global Resource Center in Wayne, New Jersey. In addition, job seekers can explore positions at Toys“R”Us and Babies“R”Us stores and distribution centers coast-to-coast.