Toys'R'Us, Inc. Product Specialist – American Girl in PHILADELPHIA, Pennsylvania


At Toys“R”Us, Inc., we’re on a mission to be the best toy and baby retail company in the world! And that means we are laser-focused on delivering joy to kids of all ages, while providing our customers outstanding value and service whenever, wherever and however they choose to shop with us.

But we can’t do it alone. We need everyday “superheroes” to help us succeed.

Whether you’re an enthusiastic toy collector, gaming guru, grandparent (or mom, dad, aunt, uncle, godparent) of some pretty awesome kids, student or someone looking for a fun place to work, then we’re looking for you!

Join more than a team – become part of the “R”Us family and help bring huge smiles to the faces of kids everywhere. To learn more about who we are and what we’re all about, visit or check out our YouTube channel to hear straight from the source – our valued Team Members themselves!


  • Team member is responsible for selling, customer service, merchandising and visual merchandising for their dedicated Shop-in-A-Shop work area.
  • Team member will follow Toys”R”Us customer service guidelines. In addition, the team member must also follow American Girl’s customer service principles.


Position Requirements:

  • Be passionate, energetic, enthusiastic, engaging, flexible, and able to consistently deliver a positive and unique experience to customers of all ages.
  • Approach, acknowledge and assist all customers.
  • Knowledgeable and shares information on all shop events, promotions and activities.
  • Be aware of new products and services.
  • Be well versed in the training material
  • Utilize the 5-rules of demo: o The guest should hear you before they see you. o Get the toy in the child’s hand. o Get down to the child’s level. o Have Fun and Play. o Sell, Sell, Sell

Job Function: Store Team Member
Primary Location: USA-PA-Philadelphia
Schedule: Part-time
Brand: Toys 'R' US
Req ID: 81480