Toys'R'Us, Inc. Agile Scrum Master-PMO in WAYNE, New Jersey


The Agile Scrum Master is responsible for all aspects of the development/implementation of projects and programs involving department or cross-functional teams focused on the delivery of a product or program from the design process through a finished state for internal/external customers.


  • Understand project/program escalations paths and proactively and effectively log/track/communicate Issues (escalate), risks (mitigate), assumptions (clarify), actions (track to closure), decisions (help arrive at & communicate).

  • Builds relationships across Product, Portfolio, IT, finance teams both at working and leadership level to influence positive outcomes in resolving bottlenecks/constraints.

  • Works with Product Owner to define project scope and objectives.

  • Monitors the product/program/project from initiation through delivery, interfacing with customer on all matters.

· Conducts project meetings and is responsible for project deliverables.

  • Sets and runs effective recurring status meetings with the product, portfolio and delivery managers.

  • Efficiently fields questions from the product, portfolio teams, as well as track any issues to resolution.

  • Provides a single point of contact for projects.

· I dentifies and tracks any external dependencies and help remove blockers proactively.

  • Recommends/takes action to direct the analysis of and solution to problems.

· Plans and directs schedules as well as project budgets.

  • Ensures deliverables meet project requirements.

  • Reviews deliverables with business stakeholders and incorporating their feedback.

  • Manages 3rd-party relationships as needed.

  • Oversees User Acceptance Testing and final sign-off.

  • Conducts post-mortems on projects and disseminate conclusions to the rest of the team.


  • Bachelors’ degree required

  • Experienced with managing Agile projects. Hands-on/direct experience working with Scrum/Kanban teams:

o 2-4 years’ experience as a Scrum Master or Agile Project Manager

o 4-6 years’ experience working in Web-based and/or SaaS application development teams

  • Proficient with MS Office tools including Project, Visio

  • Strong understanding of web development and QA processes

  • Familiarity ATG technology a plus

  • Demonstrate a high level of initiative and be a self-starter, solution seeker

  • Must be extremely resourceful and enthusiastic

  • Display a capacity to learn quickly and responds well to changes and opportunities

· Focus and understanding of customer needs, always place the customer first

  • Possess strong verbal and written communication skills

  • Comfortable leading meetings and engaging with group business heads.

· Proven ability to multi-task in a fast paced environment, delegate with a clearly defined responsibility and organize work well. Can be relied upon the meet schedules and deadlines.

· Must be a hands on and independent, overseeing the entire project deliverables and resources; and report back to the senior management team

  • Demonstrate broad knowledge of Global direct to consumer and ecommerce business processes

· Scrum Master experience including recent experience within ecommerce environments working with consumer facing web applications; retail a plus

· Experience managing large, dynamic teams in a fast paced environment

Job Function: Digital eCommerce
Primary Location: USA-NJ-Wayne
Schedule: Full-time
Organization: Headquarters
Job Type: Standard
Education Level: Bachelor's Degree
Brand: Toys 'R' US
Req ID: 81623