Toys'R'Us, Inc. Digital Product Manager in WAYNE, New Jersey
Digital Product Manager
Overview: Reporting into a Senior Product Manager, the digital product manager is passionate about building digital engagement that customers love. You will join a dynamic environment and work with cross-functional teams to design, build and roll-out, and optimize products that deliver the company’s vision and strategy.
This role is responsible for developing new consumer-facing digital products for Toys“R”Us and Babies“R”Us’ ecommerce sites across desktop, tablet and mobile. This involves significant collaboration across marketing, store operations, IT and other stakeholders to define and build products from existing ideas and help to develop new ideas based on customer research and industry trends.
This role requires collaborating with external 3rd party partners, internal communications between the development, operational, marketing and IT teams, as well as the delivery of all elements associated with a given program to ensure successful product launch and optimization of the experience.
Key Responsibilities: * Supports the global ecommerce platform portfolio for all digital device types including desktop, tablet and mobile. * Supports the digital portfolio for all consumer facing digital solutions
Here Is What You Will Do * Collaborate with a cross-functional software development team focused on clearly defined objectives * Collect inputs, facilitate collaboration and creative problem solving * Converge ideas into development plans and own final decisions * Develop and evolve a process that fits the team * Contribute to product roadmaps and communicate the outcomes of your product work * Develop clear plans for product features via specifications and timelines * Respond to feedback and negotiate trade-offs * Research* *product domain to build successful products * Leverage analytics, experiments, data and research to inform product direction * Understand our web-technology and stack in order to make trade-offs against complexity * Learn about the customer, understand what drives them and what we need to build to make them more successful The Following Should Describe You: * User-centric view of design. You have strong instincts and opinions, but believe that the best solutions come from observation and iteration. You can balance commercial goals and people goals. * Work well with people. An important part of the role is working closely with customers, User-Experience and Interaction Designers, engineers and business stakeholders to develop and deliver experiences that are successful for users and the business. * Technically literate. You understand your medium and rely on best-practices to build the best solutions for web. * Good storyteller. You are comfortable organizing your thoughts and findings; you can prepare that information and share with others. * Curious, learner. You are confident in what you know, but stay objective based on learnings. You can admit what you don’t know and are excited to continue to grow.
Requirements: * 5 years of experience as a product manager or business analyst supporting consumer facing e-commerce solutions * 3 years of experience with supporting development of mobile products (native apps or mobile web) * 2 years of experience in creating scope documents, functional business requirement specs and use cases * 2 years of experience in user acceptance testing (UAT), usability testing, and A/B testing * Bachelor’s degree (MBA preferred) * Extensive understanding of retail ecommerce landscape * Ability to develop agile epics, themes and user stories to support business requirements * Understanding of software testing methodologies and software development life cycle process * Understanding of A/B testing design and execution * Familiarity with A/B testing methodologies * Understanding of web technology fundamentals * Strong communication, interpersonal, analytical and problem-solving skills * Excellent writing, speaking, and presentation skills * Experience with Scrum/Agile software development methodology a * Knowledge of site analytics tools such as Adobe Analytics or Google Analytics * Ability to work effectively with and present to individuals at all levels * Ability to work independently to diagnose problems, analyze issues, identify and evaluate options and communicate results clearly with a focus on improving process and quality results * Self-motivated, resourceful and creative mindset * Systematic and organized methodology * Keen attention to details * Strong verbal and written communication skills * Ability to multi-task * Team player * Consensus builder
Job Function: Digital eCommerce
Primary Location: USA-NJ-Wayne
Job Type: Standard
Education Level: Bachelor's Degree
Brand: Toys 'R' US
Req ID: 82006