Toys'R'Us, Inc. Project Management Director, eCommerce in WAYNE, New Jersey


The Director, of E-commerce Project Management will manage a digital/e-commerce project portfolio and PMO. Previous experience building a PMO, designing and developing project management practices, dashboards and overcoming challenges a must. He/she will manage a team of project managers and scrum masters and will be working with our digital executive team, product management, web development and engineering and other stakeholders.


· Manage the Digital project portfolio, ensuring strategic alignment and delivery of projects and priorities · Work collaboratively with Digital senior management, product management and technical leads, to ensure resources are prioritized and deployed to approved digital projects · Bring a creative approach to improving the Project Management Office by reinventing communication to be highly efficient, visual, and brief · Perform internal assessments of project performance; communicate progress and assessments on all digital projects to senior management and stakeholders; maintain a Digital project dashboard; provide early warning on underperforming projects · Orchestrate resources from multiple digital departments (design, UX, merchandising, marketing, product management and development) with clear and concise project schedules · Proactively identify, communicate, and resolve resource issues among Digital projects; develop options for resolving issues and leveraging resources · Hire, train and develop project managers, creating best-in-class project management capabilities · Define and champion project management as a discipline · Manage cross functional stakeholders and a team of direct reports · Take a leadership role in all escalation situations, ensuring that critical needs are met in a time-sensitive fashion · At least 5 years of experience as a people manager, and experience working cross-functionally and leading geographically-distributed teams with diverse backgrounds to execute on a shared vision · Proven track record of success leading transformation programs at large scale companies · Experience working in Retail and ecommerce industries · Facilitate management initiatives, process improvements, career and staff development and strategic planning within IT to support aggressive business growth · Manages all aspects of the Project Life Cycle, from Initiation and Planning, to Execution and Closure · Manages large sized projects, including those involving multiple technologies, significant operational or implementation risks, complex business functionality, and broad implications for the business and/or the IT architecture** · Responsible for oversight of project budgets, timelines, dependencies, and resource allocations**


· Bachelor's Degree in Technology or a Business related discipline required, Master’s degree is a plus. · Certified Scrum Master, Project Management Professional (PMP) Certification preferred · 12 – 15 years of progressively increasing responsibility within IT, e-commerce and project management with previous supervisory experience · 5 years working as a scrum master in an agile development environment · Experience creating & leading a Project Management Office and creating executive-level project dashboards · Must have understanding of program management methodologies and Agile Delivery Lifecycle,Experience leading e-commerce and digital projects working collaboratively with product management and development is key; knowledge of the scrum product owner role and scrum technical lead role is a must · Expert in MS Project, Confluence, Word, Visio, Excel, PowerPoint · Understanding of software development life cycle process · Understanding of web technology fundamentals (UX, UI, app dev, etc.) · Proven track record of delivering results and influencing both within and outside his/her organization is required · Experience in collaborating with multiple teams across IT and business units · Excellent organizational, coordination, presentation, communication and customer service skills · Experience communicating verbally and in writing across functions, teams and organizational hierarchies · Influential skills - The ability to influence people to get things done without having direct authority over them

Job Function: Information Technology
Primary Location: USA-NJ-Wayne
Schedule: Full-time
Organization: Headquarters
Job Type: Standard
Education Level: Bachelor's Degree
Brand: Toys 'R' US
Req ID: 81628