Toys'R'Us, Inc. Seasonal/Temporary Omnichannel Analyst in Wayne, New Jersey
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Omnichannel Temporary Seasonal Operations Analyst
General Description/Primary Purpose
The Omnichannel Temporary Seasonal Operations Analyst is responsible for providing support to the Omnichannel Operations leadership team. They are expected to consistently build positive relationships with cross functional departments and display a positive attitude with enthusiasm for the job and excellent interpersonal skills. The Omnichannel Temporary Seasonal Operations Analyst reports to the Manager of Omnichannel Operations.
Assist Ship From Store Administrators to achieve all Ship from Store daily goals and objectives to include:
Processing orders in the Ship From Store Order Management System.
Processing orders will include handling at risk Ship-From-Store orders and taking appropriate actions to resolve any concerns.
Review of Fulfillment Center orders and identifying 'orders at risk' of missing their Service Level Agreement with our customers and taking suitable action.
Researching and actioning orders identified by our Customer Service Team where manual intervention of an order must take place in order to ensure our customer receives their order within our Service Level Agreement and in perfect condition.
Researching and Resolving Marketplace concerns for any systems and/or order concerns
• Word, Excel
• Strong organizational and time management skills
• Strong Analytical Skills
• Someone potentially looking for FT engagement
Toys"R"Us is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.
Toys“R”Us recognizes that its team members are its greatest asset and is committed to developing high-performing, highly engaged and diverse talent. The company offers various employment opportunities, ranging from internships to top management positions at the company’s Global Resource Center in Wayne, New Jersey. In addition, job seekers can explore positions at Toys“R”Us and Babies“R”Us stores and distribution centers coast-to-coast.